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hairlesstoad H

1 reviews | Active since Nov 2016

07 Jun 2019, 14:32

MSA Block / Credit card block

I would like to undertsand how FNB puts a soft MSA block on all credit cards utilising international companies. I use Apple Icloud, Google and Facebook advertising. Its impossible for me to advertise now as my card is blocked. And so far no-one has assisted me. I am going to Germany on Tuesday and Ive been told I cannot use my card!!!! Whats going on??? Sean (p.s i sent a mail to fncardlimits but no response.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2019, 10:49
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF.

Regards, Hello Peter Complaints Team 

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