cC
charmaine C
1 reviews | Active since May 2020
28 May 2020, 13:00
MRS
i am totally frustrated with Fnb they assure you they will make sure covid 19 is covered once you have been approved for the payment holidday mine was approved and my debit order still went off so frustrated at the moment it been five days now and yet money still not back in my account which leave my other debit orders to bounce i was told yesterday by a guy names Shawn who i spoke to the turnaround time is 8 hours fnb is pathetic cannot wait for lockdown to be over i am moving all my accounts with them. I AM DONE WITH FNB
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charmaine C's updateReviewer Update
29 May 2020, 22:35and yet two days gone again got called today and was told it will be escalated immediately for my account to be refunded still nothing the service charges that is being charged on my account for the rest of my debit orders that bounced I will make sure FNB pays for them, this is now serious ridiculous what type of bank is this, firs time ever in my life have I seen such bad service from such a big financial industry, if this is not sorted by tomorrow morning I am taking this to the top this is no joke. This is human beings you dealing with man who does this how many times must I call, how many times must I explain myself over and over and yet the problem is perused on my account. Hence again as I said previously I am going to expose this.
cC
charmaine C's update29 May 2020, 22:35
Reviewer Update
and yet two days gone again got called today and was told it will be escalated immediately for my account to be refunded still nothing the service charges that is being charged on my account for the rest of my debit orders that bounced I will make sure FNB pays for them, this is now serious ridiculous what type of bank is this, firs time ever in my life have I seen such bad service from such a big financial industry, if this is not sorted by tomorrow morning I am taking this to the top this is no joke. This is human beings you dealing with man who does this how many times must I call, how many times must I explain myself over and over and yet the problem is perused on my account. Hence again as I said previously I am going to expose this.