Mrs C van Rooyen

After several attempts to report 2 x ***** cases on my credit card & 1 x ***** case on my debit card via my banking app as well as calling the ***** number, to no success. I had to aventually go to the branch tk cancel both card, apply for new cards and still awaiting feedback on the reversal of 1 x ***** on my credit card and debit card. Tried calling the ***** department for follow up whilst at Mall of Africa FNB, held on for approximately 20 minutes. Thereafter tried to report my debit card ***** of yesterday on the banking app. Again to no satisfaction as the service is not available....what a dissappointment. Looks like I"ll be miving my complete portfolio over to another bank soon.