1 reviews | Active since Jan 2018
MrD Courier
I don't understand why FNB offers a courier service but does not deliver. I was told that my credit card will be delivered. I got an SMS fro MrD Courier saying that I have missed their call. I have been trying to call them for the past week and have been put on hold every time.
There is no other way of getting in contact with them and I am getting frustrated waiting on hold.
Please can someone get back to me ASAP.
Thank you.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)