MR SG NDevu

ello there

I am this close to call it a quit with FNB, since 8 of June I have been calling FNB to sort out my query regarding an E-wallet I've send to this number ***.. which the gentlemen cant access because of some Zero access account which he is unaware off, as I'm writing this email on the line for 5 minutes and all their agents keep passing the buck some just deliberately drop or just put me on hold I'm on hold as I'm writing this . Today alone I spoke to Nhlahla, Neo some are just dropping my calls. the recipient of the ewallet went to Pinetown walk branch again they could not help but every time I call in I'm told he must go back I had enough. someone need to take some form of responsibility and sort this query out no later than today. I was asking some question why I am still with FNB if thir service has become so disgusting to say the least. their pride them self to be the best innovative bank that's alter nonsense. Sort is out if you want or maybe its time to look for other bank anyway its long over due, oh by the way I'm still waiting on the line for never now its 57minutes on the line wow you guys are worse than Eskom, SASSA and Shoprite combined. by far this got to be the worse customer service I've ever received useless bunch of consultants who cant resolve one small single query what happened to customer service.