MR D , terrible service
FNB confirmed my credit card and I got an SMS from Mr D saying they tried calling me and I should call their call center with ref no. I have litterally spent over an hour on the phone trying to get some sort of assistance. FNB should cancel their contract with Mr D the service does not match the service i normally get from FNB. Its ****ing their reputation as I have seen a number of complaints. I still have not received my card and this is really bad service.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)