1 reviews | Active since May 2010
Mr D Courier for card deliveries - WHY????
I ordered my FNB premier credit card and was told Mr D Courier will be contacting me for delivery. I missed the ONE call and (apparently only) opportunity to confirm delivery. Tried calling the call centre number but I have been on hold now for 2 and a half hours. SERIOUSLY can't deal with this - WHY employ a company with SO many bad references? Save a few bucks but lose in brand value. PLEASE someone assist me with getting my card delivered. - a VERY UNHAPPY new FNB client -
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)