Mr D Courier Credit Card Delivery

I got a phone call this morning 19/10 at 7:45am, I answered and all I could hear was music playing. As I was in the process of getting ready to go to work I subsequently missed the next time they tried to call 5 minutes later.

When I tried to call the number back it notified me I can only call in business hours between 8-5. I wait till 9am. I try to phone again. I hold for 20 minutes and still no answer by someone who can help.

I get a message saying I must call this number to arrange the delivery of my card. I try again. No luck !

How am I ever going to arrange to get my card if I can never get hold of Mr D and wasting precious time at work trying to get through to someone on the line. Very very frustrating !!!