1 reviews | Active since Oct 2017
Mr D Courier
Hi. I have been waiting for the courier service to contact me with regards to my credit card delivery. They called on Friday and the phone only rang about thrice and then cut. They sent me a message informing me to call customer care. I tried on Friday and again today and I've been waiting almost an hour for someone to answer. Please could someone assist. FNB needs to change their courier service. From all the reviews I've read, there's a large number of people experiencing the same frustrating service.
Good day Mr. mohammedfarath
Thank you for bringing this matter to our attention.
Kindly note that we have escalated the matter to our internal operations division for further review of the service interaction. You will receive feedback in 24 to 48 working hours.
Thanks
Regards
Rahim Salamaan
FNB Hello Peter complaints Resolution
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Good day Mr. mohammedfarath
Thank you for bringing this matter to our attention.
Kindly note that we have escalated the matter to our internal operations division for further review of the service interaction. You will receive feedback in 24 to 48 working hours.
Thanks
Regards
Rahim Salamaan
FNB Hello Peter complaints Resolution
***