Mr

Hi FNB Team, I would like to express my sincere appreciation to Thato at festival mall for outstanding customer service. Thato went beyond to assist me, demonstrating exceptional professionalism, and genuine care. I had been to other branches regarding my card being unable to make online foreign purchases but Thato came through for me as she assisted me to successfully do my first online purchase. She furthermore introduced me to FNB connect by showing me how I’ll be saving money through the fnb SIM card. Her dedication to customer service is truly commendable and she’s undoubtedly a great asset to your team. Please convey my heartfelt thanks to Thato for her excellent work and outstanding service.