1 reviews | Active since Nov 2011
Moving banks due to bad service
So a few months ago I received such terrible service from your bank that I decided that I will close my account with you. The day has come where I can now do this. I have moved all my banking to another bank and called in to request that my account be closed. I was told i cannot close my account. Can you please tell my why this is? I am formally requesting that FNB Gold Cheque account be closed with immediate effect. Please provide me with feedback as to when this will be done.
Good Day Gino,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch for immediate closure. Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Gino,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch for immediate closure. Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***