Most useless customer service ever

<p>im trying to get hold of fnb to check a status on one of my accounts, thier thelepone system is the worst ever, i have been on hold with them for over 30 mins without any sucess and they best useless story they can come up with is that they have a larger call volume than regular this is a lie no matter what time you call its the same story and then everytime they have to transfer to another department this is pathetic and worst service ever but they are quick to take thier money </p>