KJvV
Karen Jansen van Vuuren

1 reviews | Active since Jul 2016

08 Jul 2016, 07:55

Most useless bank in the world!

<p>I have been trying to activate a card delivered to me by the bank the last 2 hours and they are just refusing to help me on the phone!! I phoned my branch asked to speak to a manager, the very unfriendly lady said the manager is busy and he CANNOT phone me back! I have been all over the world and this is the worst service I ever received from any ban****!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jul 2016, 09:04
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 958761.

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)