QO
Quintin O
1 reviews | Active since Jun 2011
21 Nov 2020, 10:40
MOST Unprofessional and unhelpfull worst bank EVER
I had a client make a payment for me From his Fnb to my Capitec Account and he sent me a POP over whatsapp, it took longer than normal to reflect even now it does not. i called Fnb to ask if they can confirm that the Pop that was sent to me was not a false thing. you can hear they don't want to help in any way rater just give you **** answers to end the call. This is one reason i left FNB long ago. Emails was sent and more than 3 calls where made to see if someone could help me just verify the payment. Even now no help received , They ARE THE WORST BANK EVER
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Quintin O's updateReviewer Update
23 Nov 2020, 10:09So yet again a representative called me From fnb about the ( False proof of Payment i got from a client ) to say she will send it to the correct department to investigate. I have had no reply and over the phone and via email they do not want to help JUST to verify if the Pop that was sent to me is real or false, i am trying to get in contact with them in regards with a possible ***** happening and all they can say is Please note that the payer needs to log a missing payment with FNB for further investigation. How will the REAL owner know anything if its ***** happening? ALl i want to confirm is IF THE POP IS REAL OR NOT
QO
Quintin O's update23 Nov 2020, 10:09
Reviewer Update
So yet again a representative called me From fnb about the ( False proof of Payment i got from a client ) to say she will send it to the correct department to investigate. I have had no reply and over the phone and via email they do not want to help JUST to verify if the Pop that was sent to me is real or false, i am trying to get in contact with them in regards with a possible ***** happening and all they can say is Please note that the payer needs to log a missing payment with FNB for further investigation. How will the REAL owner know anything if its ***** happening? ALl i want to confirm is IF THE POP IS REAL OR NOT