Most unhelpful bank with a slogan of "How can we help you?"

Do not go green when you want statements from FNB. I have to submit stamped bank statements to SARS and just heard today that I have to pay for statements in the bank(again), which they send to me electronically and are paid for allready. Which means they bill me monthly for statements for R7,50 and when I need them to be stamped I have to reprint them, in the bank through their electronic device at R7,50 again. Double the charge if I want them to be printed from the assistant helping me. Not a "How can we help you?" and ask, "Sir we could go through them to check the authenticity of the bunch you printed" just a " I am sorry we cannot accept them because people have comitted ***** with statements and are you aware of these things"... Because of other people I have to suffer at a bank that I trust with a homeloan, life policy and various other products as well. I will surely consider taking my banking elsewhere, because I know people who recieve statements via mail and could just go into their banks and have them stamped... No hassles at all. Second time around FNB treats me like a "nothing"... How about not charging me for services rendered a second time around