MOST PATHETIC SERVICE EVER

you keep on giving us reference numbers this is the 3rd complaint we have been making. why dont you pay this mans money and then do your investigations inside. everyday when we call you its a different story who is dealing with this case inside. give us the persons name dealing with this case. everyday its a different story. Apparently i heard that this is not the first person to have his money ****** in a FNB atm in Sterkspruit same branch but they failed to follow up due to having no one to assist them. Pay back my uncles money he has stayed the whole month without a salary because of FNB stop giving us different reference numbers and different people to call us.. we want the money back. sort out your internal investigations when this mans money has been paid back to his accoount. this is *****. Sort out this mess and deal with your internal investigations. its actually clear that there is a ***** inside your branch in Sterkspruit stop protecting *******. Many people are complaining about your branch in Sterkspruit people are losing money in those atms and because they are disadvantaged staying in rural areas they dont know who to talk to and when they report to your branch they are being told to open cases then it ends there. we need my uncles money paid in his account how do you expect him to live without a salary? this wont end here it will go to media and to Ombudsman. pay this man his money. Sort out your employees coz surely there is a ***** inside.

calling the bank all the time its costing us money.

i JUST called your complaints department a very rude lady responded to my call. can this bank sort out this matter and callthe person who has lost his money? stop giving me the complaints department number because we are not getting assistance there. stop sending us there.

thank you FNB for sorting out this matter. please increase security in you atms. thank you again matter sorted out. the branch phoned me in Sterkspruit and explained what happened.