Most Pathetic Customer Service

I have received the most pathetic customer service from FNB. I decided to open my Business account with them and it has been absolute hell from the get go. It has been 2 weeks and I still do not have access to my account on my banking app. I have been calling every day to try resolve this matter, but every person I speak to gives different information from going to an ATM, to registering a seperate internet banking profile and now the newest is actually going into a branch. Considering the current COVID situation this is the worst thing to do, but at the same time I need to keep my business going. I have had business bankers as well as customer service agents and the business desk consultants drop the call and not bothering to call back, if you call again you firstly get a different person to speak to and have to start everything all over again. I then had a customer service agent call me and apologise and also giving the same ATM advise. She then asked that I e-mail her the moment I get back and I still do not have access to the account. Needless to say, I did exactly that, 3 e-mails in fact and I am still have not received a call or an e-mail back. This is the most pathetic service I have ever received and 2 weeks later still no resolution.