Most pathetic Bank in the WORLD

25 years banking with this joke of a bank, and every year i have to prove to them who i am with Fica information. Again had to do it this year, was done in April 2021. 5 days ago i receive a threatining sms that all my accounts will be c frozen, should i not supply the required info. I then contact my personal banker at FNB IThumeleng Jacobs, just as useless as the bank themselves. Cannot resolve the issue. When i then spoke to there pathetic QIC department on Wednesday the 18th August 2021 i was told that all the info is loaded, except for my employment details! I then gave that info and was told by an Elizabeth in the QIC department that the system has been updated and all is in order now. 20 August 2021, i go through a drive through for a lunch, and lone behold, my card declines. 13 calls later to FNB and i still cannot access my funds! How is it that a Bank can hold back MY money. ***, do they not have to prove to me that they are FNB.... Hate this bank with a passion and will be closing all6 of my bank accounts with them and moving over to ABSA. Just remember FNB, i might not be making you rich, but i have been a loyal client of your for 25 years now, and will NEVER EVER recommend or use your shockingly bad services ever again!!!!!