KC
Kiera C

1 reviews | Active since Mar 2018

14 Dec 2018, 08:40

MOST PATHETIC BANK AND SERVICE

MOST PATHETIC BANK EVER!!!

I have phone over and over- complaining about unauthorized transactions coming out my account that I need to reverse. Last month it all come to a total of approx R9000.00 callled in like 7 -10 times to reverse payments of R129 - 3000.00

I was so angry when FNB told me it was effecting my credit limited and even went on Facebook 2 weeks ago and moaned about it. Now I need to increase my credit card limit and i am getting declined based on a bad credit record that you have given me for making sure ppl do no ***** my money since your security is up to ****!!!!!

So, lets get this straight, I should have rather let the people ***** my money, and not have reversed it to ensure i keep a good credit record. BULL ****ING ****!!!!!!!

You guys are so pathetic! Automated system that will decline me and give me a bad credit record! And I must wait 3 months at least and in this time make sure a nothing is bounced and reversed!!! You go check if a debit order has ever bounced from my account! You go check which debit orders i was reversing . My debit orders are the same, the new ones which were unauthorized were always reveresed and I shouted and moaned and moaned over and over about these!!! GO LOOOK AT MY ACCOUNT!!! You tell me why I deserve this pathetic treatment!!!

YOU GUYS SUC****

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Dec 2018, 09:54
Official
 Good Day Kiera
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 
Ref : *** 
Regards, 
Hello Peter Team 
Tel number: ***