KC
Kiera C

1 reviews | Active since Mar 2018

28 Dec 2018, 11:30

MOST PATHETIC BANK

I have been reversing payments the last few months that are unauthorized... I get bad credit rating, I have been approved for R49 000 credit and my limit has been set on R15 000, I try increase it to 49, and its declined due to bad credit rating, because I should rather allow people to steel my money to keep in FNB's good books and keep a good credit rating.

Now I am in Scotland, and another debit order goes off. HOW HOW HOW do I stop this!!!!! I call, I complain, nothing gets done, not even, let us close your account and send you a new card!!! NOTHING GETS DONE!!!!

I HAVE HAD ENOUGH- someone please call me and tell me the steps of getting my house loan moved! DONE with FNB, I will move everything! And someone reverse that ****ing debit order from MTN of R1,141.00 m

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Dec 2018, 10:54
Official
Good Day Miss Cloete, 

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Tel number: ***