NS
Nicoleen S

1 reviews | Active since Aug 2013

26 Apr 2018, 15:22

Most pathetic bank

FNB is the worse bank ever! I am a private client but get pathetic services from them. They took a month to decide they will reject my motor claim! 1 month can you believe it. Pathetic. I am moving all my accounts from them. I regret the day I joined them.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Apr 2018, 15:55
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***