1 reviews | Active since May 2016

11 Aug 2017, 16:54

Most painful experience

<p>I was under debt review, got and paid all settlement amounts from fnb. Received all the paid up letters and my clearance certificate. I changed jobs and my employer requested i open a fnb account. I did but FNB refused to open a cheque account when i required as to why they said its because i still owe money ? i laid my first complaint in June on hello peter and marisha contacted me to try and resolve this. I sent an email to her today and she still says credit dept says i owe an amount. No phone calls in 2 years about the so called debt that was paid for ... no communication from FNB. This is pathetic! I have sent through all supporting documentaion. So lets see FNB WHAT NOW????/</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Aug 2017, 09:01
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***