PJ
Princess J
1 reviews | Active since Feb 2019
21 Feb 2019, 20:38
Most Horrible Bank Ever- I Regret Joining Them.
Useless Service, Pathetic Bank- Im still waiting for this Bank (That Puts their Customers First) to Rectify the Mess Up Their Agent (Vusi) from Fast Apps did. My Daughters Account is still not reflecting on my Profile, and they keep on calling to Acknowledge my Complaint, but are they fixing it??? NO. Broken Promises. I would not Recommend FNB to anyone. Rather Make use of Nedbank. Their response in sorting my Issue out, was Speedy and within less than 2 Hours. Innovative Bank My Foot!!! They not the Least bit concerned about their Customers!
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FNB (First National Bank)'s replyOfficial
22 Feb 2019, 10:51Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply22 Feb 2019, 10:51
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)