Most digitally challenged bank in the world

FNB must be the most digitally challenged bank in the world. I have been attempting to appoint a primary contact for a business bank account for 3 months now with absolutely no progress. As I am based abroad this has cost me an absolute fortune in phone calls and numerous unanswered emails. Finally I have decided to close the business bank account and try and work with a bank that is in this century. First attempt to close the bank account was on 11/06. Since the nothing has happened, no return correspondence, no reference numbers, no progress. Again tried to contact the call centre today and got dropped after wasting another fortune in fees. Secondly you cant use the DTF menu selection from overseas so you have to listen to the entire menu option over and over again. Get with technology FNB - you are useless