rM
renelle M

1 reviews | Active since Sept 2014

07 Jul 2015, 10:43

most delayed bank!!!!

I did an application for a loan and I just needed an otp.... by the time I checked my emails and went back, they already logged me out and to top things off.... the otp arrives half an hour later!!!<br> please note that I cannot speak due to the extraction of my 2 wisdoms, that is why I did an online application!!!<br> I do not want anyone to call me... I would like them to give me my reference number so I could retrieve my application and put in my otp!!<br> PLEASE DO NOT CALL ME!!!!<br> WORST BANK EVER!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jul 2015, 11:01
Official
Hello Renelle.jade2139,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 717798.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)