1 reviews | Active since Apr 2014
More unexplained fees
<p>Why FNB claims to help their clients with low bank fees but they can't explain some of the fees appearing on the statement . I am expecting an amount of R100 as a bank charge since they advised me to change to a cheque account but there are other fees that can add up to another R100 and no one knows but really am I saving or being ********** </p>
Good day Ms. Sibaya,
We have previously sent you an email having done an audit on previously logged Hello Peter complaints. The review was referenced “More unexplained Fees” dated 2nd June 2016 in relation with your fees’ structure.
Could we ask that you comment on the customer experience and Please advise if these were adequately explained and clarified.
Looking forward to hearing from you.
Regards
Robert Bodiba
Manager: FNB Enterprise Complaints
Good day Ms. Sibaya,
We have previously sent you an email having done an audit on previously logged Hello Peter complaints. The review was referenced “More unexplained Fees” dated 2nd June 2016 in relation with your fees’ structure.
Could we ask that you comment on the customer experience and Please advise if these were adequately explained and clarified.
Looking forward to hearing from you.
Regards
Robert Bodiba
Manager: FNB Enterprise Complaints