More than a month to open business account

I opened a business account online on the 23rd March and the account number was issued on the same day and all the required supporting documentation, including ID's proof of residence, constitutions, resolution were sent to FNB the following day. From there the sequence of events was as follows:<br> 1. I called to follow up on the 27th and following the call, I received an mail requesting the exact documents that I had already sent. I called to confirm what the issue was only to be told that the issue will be escalated but I should just ignore the massage because the documents are there.<br> 2.After calling FNB several times, I finally received the mandates that I had to sign on the 7th April but the names of the signatories were incorrect and ID's were swopped around.<br> 3. I informed FNB on the same day but only received the correct documents on the 9th April.<br> 4. I called almost everyday, and each time, I was told, the issue will be escalated. Finally on the 15 April, I received a mail requesting clear copies of ID's and this time I sent copies in black colour.<br> 5. 24th April, they requested me to rescan proof of business address again.<br> The account is not active after a month.