1 reviews | Active since Jul 2018
More than 8 days to reverse an ewallet
Has taken more than 8 days for FNB to reverse an ewallet into my acc. When i call, im told it will be done today but the response i got from Karen Frank today shocked me, she told me there was nothing she could do as it wasnt her fault. I have a business account as well as a servings account so i dont expect them to treat me like that .
Good Day Michael X Lukhele ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Michael X Lukhele ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***