more stupidity from the FNB circus of clowns

I have banked with First National Bank for so many years. I use my Credit Card for Business expenses. I increase my limit when i need, pay it, then do it when i need it. I always have a balance in my other account to cover this, but want to hang onto it for 'just in case' a client pays late, which they do.

yesterday I dropped R5k into my credit card and manually dropped the limit to R20k, which I have done a million times. i have never been late paying or not paid, never.

I get a call today from a RUDE man - wants my ID number as he is from FNB Collections. I tell him the FNB told me not to give my ID number out, and I don't recognise the number he is calling from. The man was so rude. I asked what is this about, because I know I am not behind in my credit card payment. He says he can't say until i give him my ID number. I said no. He says, well call the number on the back of the credit card and plonks the phone down.

What kind of company hires someone like that to talk to their customers?

I call the number, and then have to justify to someone else that I am not behind in my credit card. they information is not even up to date. no apology, no - lets look into it, nothing.

RUN. RUN. RUN. FNB do not care about their clients, or people. Their call centre staff are terrible.

I am also so sick of the constant SPAM. You accuse me of behind in credit card payments, but SPAM me hourly on email and phone to open more accounts, and UPGRADE my credit card.

Are you STUPID FNB? you must me, because the actions above are that of stupid people and a stupid entity.

Opening another account at another bank, and them moving my account. you can kiss my hairy butt goodbye. bunch of rude clowns!!