MORE PROMISES AND NO SERVICE

Since last year December I have been dealing with the same empty promises. I was promised that I was going to get a call back with regards to bank charges that must be replaced due to a faulty card. Since last week Wednesday I have been waiting for the call and reversal as promised. Yesterday I had to speak a Thabo who promised that the Team Manager would reverse the charges immediately as he could not, I then got a call from Bongani Masina who is supposedly the team manager who also gave me red tape and promises. I went to the Parktown St Andrews branch to speak to the manager, I was promised a call from him by 14:00 as he would be able to assist immediately. Guess again, no call from him either. WOW Great service.