TC
Tracy C

1 reviews | Active since Oct 2013

03 Aug 2015, 16:36

More like how can we not help you!!!

It has been several days since I sent in all my relevant forms and no-one at FNB business banking has called to activate mt account. After leaving several message still no answer, when I asked to speak to a manager I am told they are not available and this has been for the whole day. I then get an sums to say that my business card has now been cancelled. How do they do business like this and don't give a dam about there clients!!!! I have also advised that I was starting trading from today and still no closer to being to use my account.... If anyone at FNB cares please call me to resolve this issue!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Aug 2015, 16:42
Official
Hello McQuilks,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 734954.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)