AS
Allister S

1 reviews | Active since Mar 2015

02 Oct 2025, 14:21

More like "How can we make life worse"

I have dealt with FNB since May 2025 regarding a **** that happened on my account, after fighting over and over again about the poor service I was receiving and having to call and load complaints!!!

The part of getting my money back has now been resolved, thinking they would reset everything and I can finally have my account back to normal. I am still charged the fees for this account I didn't want in the first place.

So now I am back to making phone calls and getting the same poor service I already expected. How can FNB pride themselves on helping clients when they do such a poor job!!!

So now I wait, they don't care that this affects my credit score! I am still waiting for a consultant for *** to call me back and guess what. NO CALLBACK!!!!

FNB I would hate to know that you treat all your clients like this!!!! I need this sorted out!!!

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Replies (1)
AS
Allister S's update02 Oct 2025, 14:26
Reviewer Update
Now they send a standard response via email, again I must wait 5 days for this to be looked at!!! This is utter nonsense and this is my 5th complaint regarding this event!!! I will not be surprised if I must load a 6th etc.