LG
Louis G
1 reviews | Active since Oct 2019
14 Nov 2019, 07:40
more lies
This is now my third complaint in Hello Peter and still nothing is being done. I have been waiting over 4 months for a manager to call me back regarding my credit. whenever I get through to someone they tell me it's not their department. a manager was supposed to call me back on the same day over a week ago. Now to top it all off, somehow someone is using my card to pay for toll gates in durban and I live in east london. the banking chat group on premier cheque is completely useless.
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Replies (1)
FNB (First National Bank)'s replyOfficial
14 Nov 2019, 10:20Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply14 Nov 2019, 10:20
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***