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Nomi B N.

1 reviews | Active since Sept 2009

15 May 2023, 15:29

More incompetence: you can't just ignore customer correspondence

Two things: 1. Please kindly rectify the charges that were implemented on my cheque account as a result of the incorrect failed debit. Please confirm when this will be done. I have not heard from you since 10 May when I sent my last email. ***

2. I app**** for credit relief for my credit card since loss of income. My first email was on 17 April and I still have not received a resolution. Reference: ***,

RESPOND TO CUSTOMER CORRESPONDENCE!

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Replies (1)
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Nomi B N.'s update24 May 2023, 10:59
Reviewer Update
1. I am still getting messages in my APP about an outstanding payment.
2. I have still not received ANY feedback about the credit relief application I made on 17 April!