MORE incompetence

Yet another enormous ****-up from FNB. Tried increasing my limit this morning over the phone only to have it increased on the wrong credit card which I didn't want in the first place and has since been downgraded and is still coming up as Premier on my account. I'm so done with having to chase you people up to fix your mistakes. I'm going to open an account elsewhere and close my FNB one this weekend if this isn't resolved today.