1 reviews | Active since Jan 2016
More ******* debit orders
So it seems every week I will have to come and lodge a complaint on Hellopeter against FNB. Every week I get an ******* debit order on my account, complain, and its back to square one the next week. Your debit order dispute forms are not helpful...First of all I have no information on the firms debiting my account; including when and what amount the debit orders are. What is happening is plain ***** and FNB should have done something about this. I only experience this problem on my FNB account. Frankly I am tired of having to lodge complaints, its time consuming and is never a permanent solution.
PLEASE GET UR HOUSE SORTED...
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
