JF
Jill F

1 reviews | Active since Jun 2016

16 Aug 2016, 06:53

Monthly charges

<p>Jill friester</p> <p> </p> <p> ********** 41080</p> <p> </p> <p>For the first time ever, i checked my bank statement. I noticed all these charges that i pay. It was disturbing see what i pay. I pay 175 a month for my cheque account. Then there are extras that i did not request which i pay for. No idea what the 175 covers. I pay when i buy airtime a fee of 1.15 and electrcity 1.85 and 13.00 for a statement and pay for cash deposits. To crown it off i pay 3.00 for a balance alert that i receive on a Friday. I have not requested any of these things on my account. This has happened over a period of months. I cannot believe this.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Aug 2016, 09:14
Official

Good Day

please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 992250

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)