TM
Terence M

1 reviews | Active since Mar 2009

23 Nov 2015, 11:49

Month three, still no salary switching happening

It's month three of my salary switching request. And guess what, no one has even contacted my company yet to do this. I officially give up on FNB. Im sure someone will contact me and guarantee once again that they will sort it out, only to have the next month come and I will be sitting in the same situation.<br> <br> Best off all is they moved all my debit orders...so now my debit orders are coming off the correct account but my salary is going into my old account still.<br> <br> Moving banks from ABSA to FNB has been A NIGHTMARE!!!! and I warn anyone else attempting this that they should do it themselves. FNB is terrible and communication (I can't even get a response via email so I have to HP this to get someone to email me) and they lie. You cannot switch bank accounts easily. They don't take the head ache away. They drop ***** left right and center. Don't let them tell you otherwise.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Nov 2015, 12:13
Official
Hello tman69,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 817813 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)