Month end is coming and no card delivered yet!!!

My husbands Cheque Account card expires end of March. We were contacted early in March to arrange for delivery. Only after various attempts could my husband finally instruct CCD Couriers to contact myself to arrange delivery as he is not available. They contacted me on Wednesday 6 March around 19:00 in the evening and when I answered the call the call was cut. Never tried contacting me again. They phone my husband the next day and he again instructed them to contact myself to arrange delivery. I have not been contacted since, neither has my husband been contacted. If my calculation is correct we have four working days left for this delivery to take place before my husband sits without a card and won't be able to transact from his account as there won't be any linked cards. This poses quite a problem as it is fast approaching month end and payments need to be made from his account, not mentioning debit orders needing to be processed. If the account is blocked this can't happen and resultant charges as well. When is FNB going to wake up and get suppliers that can actually do the job right!!! When he requested for the card to be delivered to the branch he was told this can't be done. Had we had this option my husband would already have his card!!!!