1 reviews | Active since Mar 2012
Money transfre has not been recieved
On the 18 February, I made a money transfer of 1275USD through FNB. I got confirmation from FNB that the transfer had been completed. The recipient also sent me confirmation that it had been received. <br> <br> In beginning March I gave the recipient an instruction to transfer the money back to my account. I received confirmation on 20 May (reference no. #***FS) that the transfer was made 13th April. I received a sms from FNB Forex that the bank fees for the reverse transfer was deducted from my account 26th March. When I checked my account, no money was transferred. I called the Forex dept. and sent details of the transaction to Catherine Modise back in June.<br> <br> She said she was still trying to trace the money. So far I haven't heard anything. Pls refund my money with the accrued interest.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 727527.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 727527.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
