1 reviews | Active since May 2017
Money transferred *******y (Theft)
<p>I am 21 years old with no parents. I grew up with my aunt. In July 2016, I deposited R400,000 into a saving account with FNB which was money received from my late father's provident fund. I wanted an investment where I can receive monthly interest. I went to Golden Walk Branch and was assisted by a service consultant by the name of Carol Motaung. She advised that a new account will be opened with the R400,000 split into two investments. The interest was to be paid monthly into my savings account. I waited for the interest and when it did not come, I went to inquire. The assisting me with the query informed me he can only see one investment which will pay in 5 years, the other investment has collapsed. When I brought my cousin brother to assist me with the follow up, we established that Carol Motaung has since been fired from her job for investing people's monies into ******* investments. Since then, FNB has been saying to me they are investigating. I am without R200,000 which went missing inside FNB and it's almost a year now being told investigation is still underway. I am struggling to pay rent and buy food since I came to study at the Technical College due to me receiving this money</p>
Good day Mr. Gambu ka memela
Thank you for sending us your posting regarding your matter, please note that we have reviewed your banking profile and noted that your matter has been logged as a formal complaint to the FAIS ombudsman against FNB.
Please liaise with them directly for feedback in this regard.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. Gambu ka memela
Thank you for sending us your posting regarding your matter, please note that we have reviewed your banking profile and noted that your matter has been logged as a formal complaint to the FAIS ombudsman against FNB.
Please liaise with them directly for feedback in this regard.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
