CM
Carl M

1 reviews | Active since Aug 2017

09 Jul 2018, 10:23

Money transferred from my account by the bank without my concert.

Money transferred from my account by the bank without my concert. Bank tells me no arrangement found on my profile but the arrangement was done and I have a letter to prove it. Bad business practice

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jul 2018, 11:43
Official

Good Day Carl Mhlanga ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***