ZM
Zandile M

1 reviews | Active since Feb 2012

02 Mar 2016, 15:42

MONEY TRANSFER

Afternoon,<br> I am angry and ****ed off, I have a business account with FNB. I actived my account January after being from piller to post by the consultant and later had to spend almost whole day at FNB trying to re open my account. Later I was not told enough information as to how it operates in fact I asked but was given wrong information. Monday I had money coming to my account but when I went to the bank I was told that my account was closed again and I had money transferred to my account I tried giving them the EFT no. to see if they can trace it but no one is willing to assist or track the money.<br> <br> PLEASE ASSIST ME

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2016, 15:59
Official
Hello Mbalana,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 881154.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)