1 reviews | Active since Mar 2017
Money taken out of my account twice by FNB without my knowledge
FNB withdrew funds out of my account without my knowledge. They took out money from my account which I was saving for my rent and now I don't have that money refunded to me by FNB. The 2 accounts that they deducted the money for have been sitting with the lawyers. I was unemployed for 2 years and therefore my accounts were handed over. I have agreements with the lawyers handling the accounts with payment plans in place. I just started working after being unemployed for 2 years. Both my parents are unemployed and they are dependant on me. How am I supposed to fulfill all my financial obligations, when FNB is just taking out money from my account. I want to pay my accounts but at the moment I can't just bring it up to date. I will never bank with FNB every again. I'm done with this bank. They do not care about anything but what they want. Because of FNB, I had to cry on my birthday cause they took out more money on that day again.
Hello Natalie-naidoo ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number. ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Natalie-naidoo ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number. ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
