tK
tasneem K

1 reviews | Active since Nov 2012

24 Jun 2016, 06:44

MONEY TAKEN FROM MY ACCOUNT

<p> I app**** for debt review and all of a sudden FNB</p> <p>Took my money that was available in my account and reduced my overdraft. I was not informed and nor did I ask them to do it. It was my grocery and transport money that they took. I queried this and they have been sending me from pillar to post and no one knows anything.</p> <p>This has put me in a worse financial situation because I had to can borrow money from someone to survive for the month and have to pay it back at the end of this month. i want this resolved TODAY!! this in unacceptable!! ive been a client for over 20 years and this is what i get.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jun 2016, 08:31
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 947965.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)