KM
Khanyisile M
1 reviews | Active since Jan 2019
16 Jan 2019, 08:00
money taken from my account
money taken from account yesterday i lay a commpain about my money being taken from my account and FNB people assured me that they will resolved it, this morning i received a message telling me that the amount of R120 was taken by P smart which i dont know them at all kindly assist that i have my money back.
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FNB (First National Bank)'s replyOfficial
16 Jan 2019, 09:32Good day Khanyisile Madondo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I have reviewed your profile and noted that a complaint had been logged yesterday the 15/01/2019. The complaint had been routed to FNB Sales and Service Contact Centre for investigation and resolution.
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Sales and Contact Centre who will be in contact with you.
Regards,
Hello Peter Complaints Team.
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I have reviewed your profile and noted that a complaint had been logged yesterday the 15/01/2019. The complaint had been routed to FNB Sales and Service Contact Centre for investigation and resolution.
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Sales and Contact Centre who will be in contact with you.
Regards,
Hello Peter Complaints Team.
*** (option one)
FNB (First National Bank)'s reply16 Jan 2019, 09:32
Official
Good day Khanyisile Madondo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I have reviewed your profile and noted that a complaint had been logged yesterday the 15/01/2019. The complaint had been routed to FNB Sales and Service Contact Centre for investigation and resolution.
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Sales and Contact Centre who will be in contact with you.
Regards,
Hello Peter Complaints Team.
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I have reviewed your profile and noted that a complaint had been logged yesterday the 15/01/2019. The complaint had been routed to FNB Sales and Service Contact Centre for investigation and resolution.
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Sales and Contact Centre who will be in contact with you.
Regards,
Hello Peter Complaints Team.
*** (option one)