RB
Riyad B
1 reviews | Active since Mar 2016
01 Mar 2016, 08:44
Money taken for fun
I called the call centre helpline to stop a debit order which the company knew about as i work for the company. Fnb took R300 as unpaid amounts for them as i gave strict instructions on the 25th February not for the company to debit. I would like my mommy back as this is not my fault. I am going too change my back account. I can't take this day light *******.
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Replies (1)
FNB (First National Bank)'s replyOfficial
01 Mar 2016, 08:57Hello Riyad007,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 879696.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 879696.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Mar 2016, 08:57
Official
Hello Riyad007,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 879696.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 879696.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)