Money taken after agreement

<p>On the 6th of September Norman Bisset and Associates contacted me regarding the outstanding balance in my smart device account. They offered me a settlement amount for the 30th of September 2016. We agreed upon the 30th as i get extra money in my account on the 30th. </p> <p> </p> <p>However apart from this agreement FNB still decided to take R1000 from my account on the 23rd of September (my private account). I want the R1000 back in my account please as I already have an agreement in place which were done 14 days before FNB decided to just take money from my account. </p> <p> </p> <p>You are welcome to follow up with norman bisset and associates - i expect there should be some form of communication fnb amd them to prevent this from happening. Poor!</p>