FK
Fiona K
1 reviews | Active since Nov 2018
30 Nov 2018, 19:22
Money swallowed by ATM
I was at the ATM on Zambezi Drive Branch and as the money was in the ATM counting the electricity cut and I do not know what has happened to the money and if it was successfully sent to the correct person. It is after hours and there is no one in there branch, it happened at 18h00 exactly. I was not given a slip or anything because of load shedding. How do I go about fixing this? I am in desperate need of assistance.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
03 Dec 2018, 15:07Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF .
Regards
Hello Peer Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF .
Regards
Hello Peer Complaints Team
*** (option one)
FNB (First National Bank)'s reply03 Dec 2018, 15:07
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF .
Regards
Hello Peer Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF .
Regards
Hello Peer Complaints Team
*** (option one)