Money stuck in notice account without reason or assistance

I am trying to withdraw money from my 32 day notice deposit. After the elapsed notice period my funds have not been paid into my regular account. I am able to withdraw from these funds without an additional penalty, even though the notice period has passed. Contacting their help line they forward me to the investment section. They in turn cannot help me online and ask to contact them by phone or email. The email receives an automated response to contact them by phone. Contacting them by phone they keep forwarding me until eventually somebody disconnects. Then it starts all over again. My money is frozen in the notice account and I cannot get any assistance from FNB whatsoever. I am overseas and have difficutly reaching them